Delivery
We offer free shipping within mainland UK. Please contact us for details of postage and packing costs elsewhere. We aim to dispatch ready-made garments within 1-2 working days of ordering. Bespoke items may take up to 4-6 weeks to complete, but we aim to dispatch more quickly than that. We send by special delivery and most items will require a signature.
Returns
We are a small company and we work hard to provide the best possible service to you, and to ensure that you will be delighted with your purchase from us.
Ready-made garments
If you need to return items you have purchased online, you have 14 days from the date received. Returned items must be as new, unworn, unmarked and with tags. You will be responsible for the cost of returns. You should email to us a copy of the tracking number when you send back your order, email to kat@bluebarn.life. Please post to:
School House Farm
School Lane
Blackdown
Beaminster
Dorset
DT8 3LE
UK
Alternatively, you may like to deliver your returned item to School House Farm.
Ready-made garments purchased from School House Farm or from shows may be returned within 14 days of purchase, for refund or exchange. Please provide a receipt with your return. Make sure that you return items new, with tags, and in unworn condition.
Bespoke garments
Bespoke items cannot be returned unless faulty or not as described. We will discuss with you exactly what you are ordering and make every effort to ensure that your bespoke BlueBarn.Life garment will be something you will treasure. In the unlikely event that you require alterations to your bespoke garment, we will discuss this with you and possible costs.